Gala Coral

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Gala Coral Group: E-Commerce Division Vacancies

BINGO CRM (CUSTOMER RETENTION MANAGER) EXECUTIVE

SALARY & BENEFITS: Competitive
Based in Woking, Surrey

THE OPPORTUNITY:

The Gala Coral Group is Europe’s largest integrated betting and gaming company, employing around 20,000 employees. As well as over 1,700 betting offices, bingo clubs and casinos, we have a significant online presence in the UK and throughout Europe.

Due to substantial growth in our online offer, the E-Commerce Division currently has an excellent opportunity for a CRM Executive.

Responsibilities include:

Supporting the Head of CRM in driving retention strategy through developing plans, providing creative input and post campaign analysis
Co-ordinate the e-mail sending process by liaising with marketing teams, briefing data , copy and graphics requirements, setting up related bonuses and testing e-mails through CRM interface
Drive post campaign analysis including creating and maintaining data analysis schedules and collating and presenting post campaign data
Produce periodic reports as required and analyse trends in results to assess the impact of partnerships and the potential direction of future partnerships

THE CANDIDATE:

The successful candidate will have previous experience of Direct marketing/CRM either through agency or client-side roles, having had responsibility for co-ordinating or executing customer communication campaigns. Copy-writing skills would also be desirable

Key skills will include planning, scheduling and analytical abilities as well as strong numeracy and PC skills. Your good interpersonal skills and organisational skills will be essential to the role.

An interest in Gaming would be an advantage.

HOW TO APPLY

If you are interested in applying for this role, please forward your CV and a covering letter including salary expectations to human.resources@galacoral.com.

Alternatively, you can post or fax your application to:
The Recruitment Officer, HR Department, Eurobet House, 10 - 24 Church Street West, Woking, Surrey, GU21 6HT, Facsimile: +44 (0) 1483 722-979

Gala Coral Group respects and encourages the diversity of our employees. We believe that behaving in a socially responsible manner is key to our business success.